ExpressVPN vs CyberGhost: Which VPN should you subscribe to? When you’re about to commit to a particular VPN, you want to be sure that you’re making the right decision. If you’re stuck between ExpressVPN or CyberGhost and are wondering whether you should opt to pay more or less for your VPN service, check out this comparative review and see for yourself how both providers compete.
ExpressVPN vs CyberGhost
ExpressVPN vs CyberGhost – Features and Services
In order to cover most of the VPN basics, I’ve reviewed both ExpressVPN and CyberGhost based on Pricing, Customer service, Speed, Device Support, DNS Leak Protection, and Privacy.
Let’s start by discussing the pricing plans for both ExpressVPN and CyberGhost.It’s fairly known that ExpressVPN is one of the more expensive services out there while CyberGhost ranks as a less expensive option. Both VPNs offer 3 packages, where the prices decrease the longer you subscribe. For ExpressVPN, the packages are:
- $12.95 per month (Monthly plan)
- $9.99 per month (Bi-annual plan – billed at $59.95)
- $6.67 per month (Yearly plan – billed at $99.95 + 3 free months on the first year)
CyberGhost, on the other hand, offers the following:
- $11.99 per month (Monthly plan)
- $4.99 per month (Yearly Plan – Billed at $59.88)
- $2.74 per month (3-Year plan – Billed at $99)
It’s clear that CyberGhost has the better options from a financial perspective, as a 3-year subscription with CyberGhost costs $0.95 less than a yearly subscription with ExpressVPN. Both VPNs have a 30-day refund policy. CyberGhost accepts credit cards (Visa/Mastercard) and PayPal while ExpressVPN accepts Bitcoin, PayPal, credit cards (Visa/Mastercard/American Express/Discover/etc…) and more.
ExpressVPN vs CyberGhost pricing verdict: CyberGhost.
Customer service is very important when you’re looking at a VPN. As a service-based product, VPNs should have a dedicated and knowledgeable customer support team to make sure that the customers’ needs are sorted asap. Both CyberGhost and ExpressVPN have a have a 24/7 live chat option for their customers. Both VPNs also have an FAQ section on their respective websites and guides that help explain how to use the VPN services.
ExpressVPN vs CyberGhost customer service verdict: Tie.
VPNs, by nature, slow down your internet speed because they re-route all of your traffic. That is why it is important that a VPN supports fast download speeds, or else what’s the point of using it for streaming and P2P sharing? We tested out the speeds for both ExpressVPN and CyberVPN on the US and UK servers:
- ExpressVPN: the connection speed dropped by 11% for the US server and 11.9% for the UK server, while the upload speed dropped by 13.8% for the US server and 19.9% for the UK server.
- CyberGhost: the connection speed dropped by 71.1% for the US server and 12% for the UK server, while the upload speed dropped by 30.7% for the US server and 10.5% for the UK server.
For us, there was a big discrepancy with CyberGhost’s different servers. ExpressVPN kept a relative average loss on the servers that we tested out.
ExpressVPN vs CyberGhost speed test verdict: ExpressVPN
We compared the supported devices for both Express VPN and CyberGhost to see which VPN offers more of a device variety.
ExpressVPN vs CyberGhost device support verdict: ExpressVPN.
Both ExpressVPN and CyberGhost are known for their large number of servers all over the world. ExpressVPN stands at over 2000 servers in more than 94 countries, while CyberGhost has over 2000 servers in more than 60 countries. It’s obvious that ExpressVPN has a wider global coverage than CyberGhost.
ExpressVPN vs CyberGhost server verdict: ExpressVPN.
DNS Leak Test
One of the features offered by most VPNs is the DNS leak protection. There are a number of websites that test for DNS leaks, and I would advise any VPN user to check for leaks on a semi-regular basis. When it comes to ExpressVPN and CyberGhost, both VPNs tested positively for the DNS leak protection feature.
ExpressVPN vs CyberGhost DNS leak test verdict: Tie.
When you look at the privacy measurements of a VPN, you check what kind of VPN protocols they use, what encryptions are implemented, and whether or not they have a zero-log policy. Here is what we found for ExpressVPN and CyberGhost:
- VPN Protocols: OpenVPN with TCP/UDP – SSTP – L2TP/IPsec – PPTP
- Encryptions: 256-bit AES encryption, AES-256-CBC, Data-channel Symmetric Encryption Scheme, and Forward Encryption.
- Zero-Log policy: ExpressVPN states that they have a strict no-log policy, and lucky for us there is evidence that supports that.
- VPN Protocols: OpenVPN – L2TP/IPsec – PPTP
- Encryptions: AES 256-bit Encryption with a 2048-bit key and MD5 for HMAC authentication.
- Zero-Log policy: CyberGhost specifically states that they have a strict zero-log policy, in fact, it’s one of their main selling points. However, there has been some evidence to the contrary, and a deeper look into their Terms and Conditions page corroborates the evidence.
ExpressVPN vs CyberGhost Zero-Log policy verdict: ExpressVPN.
ExpressVPN vs CyberGhost – The Verdict
Based on the tests that we’ve done and the features offered by both ExpressVPN and CyberGhost, I think it’s safe to say that ExpressVPN comes out as the clear winner. Even though CyberGhost is significantly more affordable than ExpressVPN, its features don’t quite live up to the top-tier provider. Also, the possible issues with CyberGhost’s privacy policies seem a little counterintuitive for a VPN provider. If you’re stuck between CyberGhost and ExpressVPN, do not hesitate to go for the former. Even though ExpressVPN is pricey, it more than does the job it’s meant to do.
Product Name: ExpressVPN
Product Description: ExpressVPN is a VPN service that allows you to browse the web anonymously and unblock geo-restricted sites.